PMRU is a dedicated unit established under Chief Secretary's Office to implement the province's reform agenda in line with the vision of the Government. Performance management of the Districts, Divisions and the Provincial Departments are core area of focus for which a comprehensive performance management framework has been evolved. Priority areas have been identified under which measurable and comparable KPIs have been identified and are being implemented.

Pakistan Citizens Portal has been adopted across the board and being monitored at the highest level of provincial government. A number of support initiatives are in different phases of implementation under PMRU. Punjab Government is focusing on adoption of eGovernment solutions - main among them being Electronic Filing System, Public Sector HR Management System and Monitoring of Development Projects. One of the key elements of reforms is transparency, accessibility and open government for which Government-to-Citizens and Citizens-to-Government Interfaces are being provided through technology driven interventions, PITB is providing key support in this regard.